Shipping Policy
Welcome to Rouge Cosmetics! We strive to deliver your favorite beauty products quickly and securely. Please review our Shipping Policy to understand how we handle orders and deliveries.
Shipping Information
Domestic Shipping
-
Standard Shipping: We offer standard shipping across Pakistan. Orders are typically processed within 1-2 business days and delivered within 3-7 business days.
-
Express Shipping: For faster delivery, select express shipping at checkout. Express orders are processed within 1 business day and delivered within 1-3 business days.
International Shipping
- Currently, we do not offer international shipping. Please stay tuned for future updates.
Shipping Rates
- Shipping rates vary based on the delivery location and selected shipping method. The total shipping cost will be calculated at checkout.
Order Processing
-
Order Confirmation: Once your order is placed, you will receive a confirmation email with your order details.
-
Order Tracking: After your order is dispatched, we will send you a tracking number via email to monitor your shipment's progress.
Delivery Issues
Delayed or Lost Orders
- If your order is delayed or appears to be lost, please contact us at rougecosmeticspk@gmail.com or via WhatsApp at 0355-6400000. We will assist you in tracking your order and resolving any issues.
Damaged or Incorrect Items
- If you receive a damaged or incorrect item, please contact our customer service team within 48 hours of delivery. We will arrange for a replacement or refund as quickly as possible.
Shipping Restrictions
- Please note that certain products may have shipping restrictions due to regulations or local laws. We will notify you if any issues arise with your order.
Contact Us
If you have any questions about our Shipping Policy, please feel free to contact us:
Thank you for shopping with Rouge Cosmetics! We are committed to ensuring a smooth and pleasant shopping experience.